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Acceptable Use Policy

Last Updated: February 26, 2026 | Effective Date: February 26, 2026

1. Purpose

This Acceptable Use Policy governs your use of the REMCAN Realers Platform and is designed to:

  • Protect the integrity and security of the Platform
  • Ensure a safe and professional environment for all users
  • Prevent illegal, harmful, or abusive conduct
  • Maintain trust in the REMCAN verification system
  • Comply with Nigerian laws and regulations

2. Permitted Uses

You may use the REMCAN Realers Platform for:

  • Creating and maintaining an accurate professional profile
  • Submitting identity verification documents
  • Undergoing biometric verification
  • Obtaining and displaying REMCAN Realer ID credentials
  • Searching for verified real estate professionals
  • Viewing public Realer profiles
  • Verifying REMCAN ID credentials via QR code

3. Prohibited Conduct

The following activities are strictly prohibited and may result in account termination and legal action:

3.1 Fraudulent Activity

You must NOT:

  • Provide false, misleading, or fraudulent information
  • Impersonate another person, entity, or Realer
  • Create multiple accounts for the same individual
  • Use another person's identity, credentials, or documents
  • Submit forged, altered, or fake identity documents
  • Manipulate or circumvent verification processes
  • Falsely claim to be REMCAN verified

3.2 Security Violations

You must NOT:

  • Attempt to gain unauthorized access to the Platform or other accounts
  • Circumvent, disable, or interfere with security features
  • Probe, scan, or test vulnerabilities without authorization
  • Introduce viruses, malware, or harmful code
  • Launch denial-of-service (DoS) or DDoS attacks
  • Attempt to decrypt encrypted data

3.3 Data Misuse and Privacy Violations

You must NOT:

  • Scrape, harvest, or collect user data without authorization
  • Use automated tools, bots, scrapers, or crawlers
  • Reverse engineer, decompile, or disassemble Platform software
  • Share, sell, or distribute user data obtained through the Platform
  • Violate the privacy rights of other users

3.4 Abusive and Harmful Behavior

You must NOT:

  • Harass, threaten, intimidate, or bully other users
  • Post defamatory, libelous, or slanderous content
  • Engage in hate speech or discrimination
  • Post obscene, pornographic, or sexually explicit content
  • Spam or send unsolicited communications

3.5 Illegal Activities

You must NOT:

  • Violate any Nigerian federal, state, or local laws
  • Engage in money laundering or terrorist financing
  • Facilitate illegal real estate transactions or fraud
  • Violate data protection, privacy, or consumer protection laws
  • Use the Platform for any unlawful purpose

4. Reporting Violations

If you become aware of violations of this Policy, please report them immediately:

Email: [email protected]

In-Platform: Use the "Report" button on profiles or content

Support: [email protected]

5. Enforcement and Consequences

Violations may result in:

Warning

Formal written warning and probationary period

Account Suspension

Temporary suspension (7-30 days)

Verification Revocation

Removal of REMCAN ID and verified status

Account Termination

Permanent account closure and ban

Legal Action

Reporting to law enforcement and civil litigation

6. Contact Information

REMCAN Compliance Team

Email: [email protected]

Support: [email protected]

Version: 1.0 | Last Updated: February 26, 2026

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