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Help Center/Fraud & Safety/How to Report Fraud
Fraud & Safety

How to Report Fraud

3 min read

Reporting Fraudulent Activity


When to Report


Report if you encounter:

  • An agent using a fake REMCAN Realer ID
  • Identity theft or impersonation
  • A verified agent engaging in fraudulent transactions
  • Fake profiles or misleading information
  • Any suspicious activity

  • How to Report


  • Go to [remcanrealers.com/report-fraud](https://remcanrealers.com/report-fraud)
  • Fill in the report form:
  • - Agent Name — The person you're reporting

    - REMCAN ID — Their Realer ID (if known)

    - Category — Fraud, impersonation, scam, or other

    - Description — Detailed description of the incident

    - Evidence — Upload screenshots, documents, or photos

  • Submit the report

  • What Happens After You Report


  • Acknowledgment — You receive a confirmation email within 24 hours
  • Investigation — Our team investigates within 48 hours
  • Action — If fraud is confirmed, the agent's account is terminated
  • Follow-up — You receive an update on the outcome

  • Emergency Contacts


    For urgent fraud situations:

  • Email: [email protected]
  • Phone: Contact your local police
  • EFCC: Report to the Economic and Financial Crimes Commission
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