How to Report Fraud

Reporting Fraudulent Activity

When to Report

Report if you encounter:

• An agent using a fake REMCAN Realer ID
• Identity theft or impersonation
• A verified agent engaging in fraudulent transactions
• Fake profiles or misleading information
• Any suspicious activity

How to Report

1. Go to remcanrealers.com/report-fraud
2. Fill in the report form:

• Agent Name — The person you're reporting
• REMCAN ID — Their Realer ID (if known)
• Category — Fraud, impersonation, scam, or other
• Description — Detailed description of the incident
• Evidence — Upload screenshots, documents, or photos

1. Submit the report

What Happens After You Report

1. Acknowledgment — You receive a confirmation email within 24 hours
2. Investigation — Our team investigates within 48 hours
3. Action — If fraud is confirmed, the agent's account is terminated
4. Follow-up — You receive an update on the outcome

Emergency Contacts

For urgent fraud situations:

• Email: [email protected]
• Phone: Contact your local police
• EFCC: Report to the Economic and Financial Crimes Commission