Verification Process
Biometric Verification Guide
4 min read
Completing Biometric Verification
Requirements
- A device with a camera (smartphone or laptop)
- Good lighting (natural light works best)
- Stable internet connection
- Your government-issued ID ready for comparison
How It Works
- Position Your Face — Center your face in the frame
- Liveness Detection — Follow on-screen prompts (blink, turn head)
- Photo Capture — System captures your live image
- Matching — Your face is compared to your ID document
Tips for Success
- Lighting — Face a light source, avoid backlighting
- Expression — Keep a neutral expression
- Distance — Arm's length from the camera
- Accessories — Remove sunglasses, hats, or face coverings
- Background — Plain, light-colored background works best
Common Issues
| Issue | Solution |
|---|---|
| Face not detected | Improve lighting, move closer |
| Liveness check failed | Ensure you're in a well-lit room, follow prompts |
| ID mismatch | Ensure ID photo is clear and recent |
| Camera not working | Check browser permissions, try a different browser |
Privacy
Your biometric data is encrypted with AES-256 and stored separately from other data. It is never sold, shared, or used for any purpose other than verification.
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